In our latest business learning event, Chief Inspector (retired) Andrew B. Brown gave a workshop in effective negotiation skills.
An internationally-renowned negotiator with specialist knowledge and experience in dealing with kidnap for ransom and hostage/crisis incidents, Andrew’s interactive mini-workshop deconstructed the negotiation process to allow participants to understand active listening skills and how, when they are skillfully applied empathically, they can give strength to persuasion that ultimately influences behavioural change and successful negotiation.
For more information about this subject, you can visit Andrew’s LinkedIn page.
For more photos, go to the Album on our Facebook page.
NEXT EVENT: The Club’s next event is November 21 – when William Dowson, Agent for Scotland at the Bank of England, will talk about the economy.